Our Practices

Our breadth of capabilities enables us to weave solutions and services to ensure elegant, supportable outcomes that meet your goals.

Bringing a solutions mindset

Because Superfluid has market-leading expertise across several categories that mid-sized organisations require, we are well placed to help you achieve success from your software investments by designing solutions for you the right way.

We have three practices, each with deep specialisation in the areas that they focus on, which cumulatively can deliver your complete digital transformation.

Digital Workplace Practice

Our Digital Workplace practice’s prime goal is to help organisations optimise the way they work by leveraging applications in a sensible manner.

On a regular basis the team work with the following products:

Consisting of Business Analysts and full-stack developers, this practice are able to design the right solution for you, using the right technologies, and extend them to ensure the solution you receive is completely aligned to your needs.

Customer Experience Practice

Delivering a great customer experience is now no longer a differentiator in many industries, and rather the ‘new norm’ in how organisations must compete to survive and thrive.

Our practice prides our knowledge in Microsoft’s CRM offering, and 3rd party products that help drive amazing outcomes for our clients.

On a regular basis the team work with the following products:

  • Microsoft Dynamics CRM and 365 (all on-premises and SaaS versions)
  • Marketo
  • ClickDimensions
  • DocuSign
  • AdxStudio portals
  • Sendgrid, MandrillApp and Mailchimp
  • Our “Superfluid Tiles” add-on for Dynamics 365
  • Twilio
  • Many other niche applications

In addition to building great customer engagement solutions built around Microsoft’s Dynamics, the team are very skilled in helping organisations upgrade their old CRM databases to the cloud.

Data & Insights Practice

‘Self-service BI’ is rapidly becoming the standard by which organisations evaluate how sophisticated they are in leveraging and understanding their data, but really, when we talk about business intelligence, there’s a lot more to consider.

Organisational reporting conversations also also quickly shift towards integration of software applications – thus, we specialise in helping organisations define and implement integration solutions that help them link all their applications together in a modular fashion.

On a regular basis the team works with the following:

  • Microsoft Power BI, and our Power BI Quickstart¬†offering.
  • QlikView
  • Data warehouses and many source database types (Postgres, MySQL, SQL etc)
  • Azure Service Bus
  • Azure Functions
  • Multiple middleware tools (Scribe, Mulesoft, Dell Boomi etc)
  • Superfluid’s¬†Integration Cloud
  • Microsoft reporting services
  • Advanced SQL queries – writing, refactoring and debugging

This practice are experts in helping organisations come to terms with the data they have, how they can best leverage it and importantly, how to present it in a way that encourages regular use and long-term adoption.

Contact us today

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The Superfluid team specialises in helping Australian organisations gain a true competitive advantage through the intelligent use of software and Cloud applications. If you want a fresh perspective on how you can take your organisation to the next level, get in touch - we're here to help.