Be able to personalise every customer engagement, whether online, in-store, or back-office operations.
Superfluid are experts at helping medium-sized organisations adopt Dynamics 365 for Retail. We help you to create immersive shopping experiences through the tool, utilising integrated cross-channel solutions that encourage your customers to engage with your Comms and stores, nudging them to purchase. Along the way and after, it’ll enable you to deliver incredible customer experiences and an excellent service that increases brand loyalty and guarantees future customer.
Designed to also improve your operations, Dynamics 365 for Retail helps mid-market organisations like yours to take control of and monitor how your organisation is functioning. From inventory management through to fulfilment, you are able to leverage the platforms analytics to take data-driven decisions and use the insight provided to optimise key functions.
Superfluid are experts at helping mid-market organisations to adopt Dynamics 365 for Retail, so get in contact with us today and we’ll help you to start digitally transforming your operations and retail experiences.
Increase your sales, improve your customer satisfaction rates, and boost brand loyalty by giving your customers seamless, personalised shopping experiences across all of your channels. Allowing for natural and intuitive experiences, you can boost the return from your marketing and sales campaigns by enabling you to adopt multi-channel, integrated programmes that fit with your overarching organisational goals.
Dynamics 365 for Retail enables you to manage your stores more effectively and efficiently, helping them to increase sales and transform to meet changing needs. The platform provides them with the tools and insights necessary to be able to optimise their various functions, such as giving employees access to real-time product, customer, order and inventory information; automating previously time-consuming operational functions; and allowing for easy employee scheduling, time clocks and utilisation dashboards.
The platform enables you to promote the right product, at the right time, through the right channels, at the right price, to the right people. With it, you’ll improve your revenue and ROI at the same time, through optimising and synchronising your organisation’s efforts.
With Dynamics 365 for Retail’s in-built and customisable analytics platform, you can get a complete view of every stage of your production and value chains, reducing fulfilment costs and improving utilisation in every department. As well as providing the overarching view, you can drill into specific operations, stores and functions, to better identify trends and areas for improvement. Together, Dynamics 365 for Retail will enable you to make better, smarter decisions using customer and operational information.