A great CRM has little to do with the technology, it’s about enabling everyone to do their jobs better.
Using our 1-to-5 approach, you can pick the help that you need: we can help you to assess and optimise your current platform, plan a migration or upgrade, design and implement a new system, as well as/or provide long-term support and ‘Admin-as-a-service’ offering.
The end result is that you’ll have the know-how to create, or have in-place, a complete best-in-breed, future-proof solution that provides you with a ‘single view of your customers’.
We’ll help you to understand your existing technologies, processes, and the data that you have; before comparing it with best-practice and identifying changes.
After workshopping and understanding your needs, we deliver a long-term CRM strategy; featuring procedures, milestones, and an identified technology solution.
Design and craft a CRM solution to fit and empower your organisation. Featuring testing, content migration, integration and new platform deployment options.
We help you to adopt the new/updated CRM with onboarding, training, and the creation of reports and dashboards to meet individual’s needs – setting you up for success.
A long-term partner who, we can be your CRM administrator, support team, and provide you with day-to-day optimisation assistance for a low, single monthly fee.
Your CRM can be much more than just a data silo. With some clever additions and integrations it will revolutionise customer experiences, increase efficiency, and automate the manual.
Beyond ERP and CRM, Dynamics 365 is a sophisticated, multi-layered tool with an endless number of configurations, integrations and applications – it just hard to know where to start.
Superfluid have a pre-built solution which makes it easy to adopt Dynamics 365. Easy-to-deploy and customise, we can spend the time usually spent on development to understand your immediate needs and scope your long-term goals, before helping you to adopt and get to grips with the CRM you need.