If you're wondering about how much Dynamics 365 costs in Australia, you have landed on the right page.

Below you'll find the base license price, in addition to some of the popular add-ons you may not immediately think of.

Furthermore, there are discounts on offer for Charities and organisations in the Education sector, so if you fall into these please give us a call and we will be glad to help you undertand what you are eligible for.


Dynamics 365 Pricing Australia

License Type Per Month Per Annum
Sales App $121 $1452
Customer Service App $121 $1452
Field Service App $121 $1452
Project Services App $121 $1452
Plan 1 (includes all Apps) $146.50 $1758
Team Users $12.70 $152.40

Please note the pricing above is per user, ex-gst, and in Australian Dollars. Whether you choose to deploy your CRM using Microsoft's SaaS service, or on your own servers (on-premises) the license pricing above does not change. So invariably it will be cheaper for most organisations to leverage the SaaS option that Microsoft provides.

You might also find you need some organisation-wide licenses if you leverage Microsoft's Online (SaaS) option. The most popular onese we find are as follows:

Sandbox (non-production environment): $191.10 per month, or $2,293.20 per annum

Customer Portal (allows 1,000,000 page views): $636.60 per month, or $7,639.20 per annum

Storage: Every Dynamics 365 instance comes with 5GB storage. You can buy additional storage at $12.70 per GB per month, ex GST.


Campaign pricing

Microsoft have on offer some promotional pricing for small and mid-sized Australian businesses. This is detailed below.

It is worth noting this pricing is only valid for Online (SaaS) deployments. So if you have a preference to run "on-premises" you'll need to purchase the full licenses as detailed above, which offer license portability.

Offer 1 - Less than 25 users

If your organisation has less than 25 users, and you only need access to "Sales app" functionality, you can buy individual licenses for $51.00 per month, or $612 per annum ex-gst.

Offer 2 - Less than 50 users

If your organisation has less than 50 users, and you only need access to"Sales app" and/or "Customer Service app" functionality, you can purchase a promotional license at $82.80 per month per user ex gst.



Every Dynamics 365 user actually has access to everything in your CRM system, subject to the permissions and views they are provided. It is encumbant on you as Microsoft's customer to ensure the way your people are using their CRM license is aligned to Microsoft's guidelines.

The license guide (download here) contains all the information you need to make the right decision. Of particular importance are the two sections below:

Team Licenses - what is included is outlined in Appendix A (page 31).

All "App" Licenses - the permissions your users are allowed to have are outlined in Appendix B (page 32).