Get back to the business of great CX
Learn how to prepare your business to grow, evolve and transform with Microsoft Dynamics365.
Our 45 minute webinar will cover:
- Why CRM and CX go bad
- The four key capabilities of infused customer centricity
- The enabling elements for customer infusion
- How to enable customer infusion with Microsoft Dynamics 365
- how to start your journey to customer infusion
The Customer Centricity Framework
You’ll also learn about State of Matter and SuperFluid’s own framework for optimising and planning CX for your business.
Superfluid is State of Matter's IT professional services team. We’re certified Microsoft experts who help midsize organisations use Microsoft applications to their competitive advantage. Our collaborative approach with related vendors and technologies, ensures our clients realise the perfect solution for their needs, on-time, on budget, every time.